MY SPY LEGAL INFO

All My Spy users are required to abide by all terms outlined hereunder and to the User Legal Agreement when registering on this website and upon the product purchase.

PRIVACY POLICY

This policy delineates the privacy practices of My Spy (www.mspy.com) and your privacy rights regarding the use of your personal information. It can be applied only to data accumulated by the My Spy website. It contains the following information:

  1. The type of personally identifiable data the website collects about you; the way it is used by www.mspy.com; and the sides it may be shared with.
  2. Your options as to the use of your data.
  3. Security steps taken by the Website Administration to safeguard the confidentiality of your data.
  4. Data correction options available to you.

Retention policy

This policy aims at consolidating user data retention rules and applies to all My Spy application users. All above mentioned information is stored by the My Spy website during subscription lifecycle of the product and gets deleted ninety days after user account expiration. Collected logs, text, and media associated with your account are subject to deletion ninety days after your account expiration. Once deleted, it won't be subject to retrieval or recovery by the user.

Information Collection, Use, and Sharing

Although My Spy owns the data stored on this website, we have no right to sell or rent this data to anyone. We use your personal information for contacting you. mSpy has no right to disclose your data to any third party outside of our company, except for the cases when we need to satisfy your request, e.g. to fill order shipment. In order to buy our digital products, you must give us your email address and credit card details. By giving us your contact information, you agree to receive emails of informational or promotional nature from mSpy Website Administration. If you don't want to remain informed about our special offers, news or amendments to this policy, please let us know.

Access To Your Data

You may refuse from any future contact from mSpy Website Administration whenever you choose. You have the right to do the following whenever you want by contacting us:

  • See what data My Spy Website Administration may have about you, if any.
  • Change any information My Spy Website Administration may have about you.
  • Ask mSpy Website Administration to delete any data about you.
  • Complain about any inappropriate use of your personal information by mSpy Website Administration.

Information Protection

We take all necessary measures to maintain the privacy and security of your data. Any confidential information submitted by you via the My Spy website gets protected. We guarantee that every time you send us any confidential information (e.g. credit card details), it gets dispatched to My Spy website in a secure way. A closed lock icon at the bottom of your web browser and the letters "https" in the URL address verify that data protection is ensured by My Spy website.

While we use encryption systems to protect the data online, we also ensure protection of your information offline. Your sensitive information can be accessed only by My Spy employees who need this data for performing a specific job (e.g. for billing or customer support). If you think that the My Spy website Administration violates the rules of this privacy policy, please contact us unhesitatingly on +44 20 8133 8717 - or send your complaint to email.

Trial Subscription Term of Use and Billing Details

There is no fee payable to use service as Basic Member and Premium Customer on a Trial Period
After 7 days, your trial subscription will automatically roll into a paid subscription, and you will be charged according to the selected subscription plan.
You can cancel your trial subscription within the 7-day trial period.
If you subscribe for a free trial, you can change your subscription plan from Basic to Premium, and will be charged in accordance with the subscription plan change.
Customers subscribed for trial subscription will be billed as soon as their trial period expires according to the selected subscription plan.
Customers are charged automatically each 30 days according to the selected subscription plan.